Rawlings Woodworks – Terms & Conditions

Last Updated: 12-31-2025

1. Age Restriction & Eligibility

YOU MUST BE EIGHTEEN (18) YEARS OF AGE OR OLDER TO ACCESS THIS WEBSITE OR PURCHASE ANY PRODUCTS.

By accessing this site, placing an order, or using any Rawlings Woodworks services, you represent and warrant that you are at least 18 years of age. Any attempt to access or purchase by individuals under 18 is strictly prohibited.

Rawlings Woodworks reserves the right to cancel orders, deny access, and report violations where age misrepresentation is suspected.

2. Acceptance of Terms

By accessing this website, creating an account, or completing a purchase, you affirmatively agree to be bound by these Terms & Conditions, as well as our Shipping Policy, Refund Policy, and Privacy Policy, which are incorporated herein by reference.

If you do not agree, do not use this site or complete a purchase.

3. Order Processing, Shipping & Delivery (Binding Alignment)

All orders are processed within 6–72 hours, excluding Sundays and federal holidays, unless otherwise stated for custom or made-to-order products.

Once an order is tendered to the carrier (USPS or other selected carrier), ownership and risk of loss transfer to the customer, subject only to any active shipping insurance selected at checkout.

Delivery Confirmation

Carrier tracking and a “Delivered” status constitute final and conclusive proof of delivery.

Rawlings Woodworks does not issue refunds or replacements for:

  • Orders marked “Delivered” by the carrier
  • Delays caused by the carrier
  • Theft occurring after delivery

These terms apply regardless of customer claims of non-receipt.

4. Shipping Insurance & Assumption of Risk

Shipping Insurance is included by default unless explicitly removed at checkout.

  • If insurance is active, Rawlings Woodworks may assist with carrier claims
  • If insurance is removed, the customer assumes full responsibility for loss, theft, or damage during transit

Orders shipped without insurance are not eligible for replacement or refund under any circumstances.

5. Custom & Made-to-Order Products

Many Rawlings Woodworks products are custom-built, made-to-order, or handcrafted.

By placing an order for a custom product, you acknowledge:

  • Production timelines are estimates and not guaranteed
  • Natural wood variations (grain, knots, color tone) are inherent and not defects
  • Minor dimensional or finish variations may occur due to handcrafted processes

Custom and made-to-order items may be non-refundable except as explicitly stated in the Refund Policy.

6. Refunds, Returns & Chargeback Prevention

Rawlings Woodworks offers a 30-Day Satisfaction Guarantee on eligible products only as stated in the Refund Policy.

Refunds:

    • Apply to product cost only (if eligible)
    • Exclude shipping, insurance, and carrier fees
    • Require compliance with return eligibility rules

Chargeback Abuse

Initiating a chargeback for any of the following constitutes fraudulent or abusive behavior:

  • Orders confirmed as delivered by the carrier
  • Delays caused by the carrier
  • Claims contradicting tracking evidence
  • Failure to contact support prior to dispute filing

Rawlings Woodworks reserves the right to:

    • Submit tracking, IP logs, and policy acceptance records to processors
    • Permanently suspend accounts
    • Refuse future service

7. Address Accuracy

Customers are solely responsible for entering a complete and accurate shipping address.

Orders returned due to address errors:

  • Are not refundable
  • May be reshipped at the customer’s expense once received

Rawlings Woodworks is not responsible for misdeliveries caused by customer input errors.

8. Intellectual Property

  • All site content, trademarks, logos, product names, images, designs, and written material are the exclusive property of Rawlings Woodworks or its licensors.

    Unauthorized use, reproduction, or redistribution is strictly prohibited.

9. User Submissions

Any content submitted (reviews, messages, photos, or media) grants Rawlings Woodworks a royalty-free, perpetual, irrevocable, worldwide license to use such content for business, marketing, and promotional purposes.

Submissions are non-confidential.

10. Prohibited Conduct

You may not:

  • Submit false delivery or fraud claims
  • Abuse refund or dispute systems
  • Attempt to circumvent site safeguards
  • Use the site for unlawful, deceptive, or malicious purposes

Violations may result in immediate account termination.

11. Disclaimer of Warranties

All products and content are provided “AS IS” and “AS AVAILABLE.”

Due to the handcrafted nature of woodworking products, Rawlings Woodworks disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose, except where prohibited by law.

12. Limitation of Liability

IN NO EVENT SHALL RAWLINGS WOODWORKS BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

Total liability shall not exceed the greater of $100 or the amount paid by the customer for the order at issue.

13. Indemnification

You agree to indemnify and hold harmless Rawlings Woodworks from any claims arising from:

  • Your misuse of the site
  • Violation of these Terms
  • Fraudulent disputes or chargebacks

14. Arbitration & Dispute Resolution

ALL DISPUTES SHALL BE RESOLVED BY BINDING ARBITRATION THROUGH JAMS.

  • No class actions
  • No jury trials
  • Individual claims only

Arbitration will occur via teleconference or videoconference.

This agreement is governed by North Carolina law and the Federal Arbitration Act.

15. Terms Acceptance Checkbox & Logging (WooCommerce-Ready)

By checking the box at checkout labeled:

☑ I confirm that I am 18+ and agree to the Rawlings Woodworks Terms & Conditions, Shipping Policy, and Refund Policy

the customer expressly:

  • Accepts all policies
  • Acknowledges delivery, customization, and insurance terms
  • Consents to electronic records

Consent Logging

Rawlings Woodworks records:

  • Date & time of acceptance
  • IP address
  • Checkout session ID
  • Order number

These records may be used as evidence in payment disputes or legal proceedings.

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    Get In Touch

    Waxhaw, NC

    Info@Rawlinswoodworks.com

    Phone:  111-111-1111

    Work Inquiries

    Email.Info@Rawlingswoodworks.com

    Phone: 111-111-1111